It should provide that option. Is that the site you're trying to request service from? How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to PalmettoBling's post on October 19, That was the link I was using, I went through it and got the "We're Sorry but the coverage on this console has expired".
AssertiveGrub90 Xbox Ambassador. Have you had a look at this page? It goes through the instructions for submitting a service order request. In reply to DEvilution's post on October 19, This can be done by following these simple steps: Log into Xbox. Scroll down and select Contact us. Select Xbox One. Select See other options. Select Set up my Xbox One console.
Select Show contact options. Select Request a call from Support. I hope this is of some use to you. Ping speed: This measures how much time it takes your Xbox to fetch data from the game server. If your Xbox doesn't align with these numbers, continue to the next sections.
This will delete temporary data like browsing history and logo images that could be causing your Xbox to lag, and it won't affect your saved games or achievements. Here's how to do it:. If too many apps are running in the background, it can bog down your system and cause it to lag. Closing them will allow your Xbox to run more efficiently.
If your Xbox is still lagging or having connection issues, this step will free up more space and allow your machine to work faster. If you decide to reinstall games later, all your saved data and preferences will reappear once you log in online.
To offload games to an external hard drive, follow this guide to managing storage on your Xbox. The best way to have a stable, secure connection is to simply hardwire your Xbox to your internet router. This will provide the fastest speeds while reducing lag time. Using an Ethernet cable, plug one side into the back of your Xbox and the other into one of the available Ethernet ports on your router.
Then you'll be ready to play. Two red quadrants — Signifies that your console has overheated. This will normally go away on its own, but you can take steps to ensure that it doesn't happen again. Three red quadrants — Indicates that a serious error regarding one or more hardware components has occurred. This is the infamous "Red Ring of Death" error. Fix a non-working hardware component error. If you see one red quadrant light up on your Xbox 's Power button, you'll also see an error code appear on the connected television.
Since there are numerous codes you might see, the easiest way to address your specific error is by typing the error code followed by xbox error into a search engine, selecting a reputable search result, and following the instructions. Unfortunately, you'll have to take your Xbox in for repairs if you can't address the error by looking it up. Address a console that constantly overheats.
While your console's two flashing red lights will disappear on their own after the console comes down in temperature, there are a few things you can do to prevent your console from overheating in the future: Make sure the console has plenty of space in all directions. Lay your console horizontally, not vertically. Clean any dust out of the console's vents you can use a damp cloth or a vacuum for this.
Keep the console in a cool, dry place; avoid having it in the sun or near a heater. Attempt to fix the Red Ring of Death error. The Red Ring of Death is somewhat non-specific, but you may be able to fix it by applying a new layer of thermal paste to your Xbox 's heat sinks. As with most internal issues, the Red Ring of Death is a problem best left to professionals.
Fix the full red circle error. If they're loose, tighten them and then restart your console. You can either send your console in for repairs or switch over to a different display that allows you to use an HDMI cable. Fix a broken CD drive. Microsoft's official policy for a CD drive that's stuck open is to wiggle the tray from side to side, wiggle it up and down, and then gently push it shut. If pressing the "Eject" button doesn't prompt the tray to pop out, you'll need to take the Xbox in for service.
If this doesn't work, your Xbox needs service. If the CD drive works but won't read two or more of your game discs, try removing any attached USB items. If it still won't read your discs, you'll need to take your Xbox in for service. Replace the power brick. For problems not related to an error code e. This is because Xbox power bricks have roughly 5 years of life before they begin to malfunction. If your Xbox won't turn on even after replacing the power brick, check the USB slots to see if any of their connectors are bent.
Bent connectors can cause the Xbox to fail to turn on; if they are bent, prying them loose with a screwdriver may fix the problem. Try using a different HDMI cable if your video is acting up.
Take your Xbox into a repair service. If none of the above instructions have fixed the problem you're having with your Xbox , you'll need to send it in for repairs. Method 4. Replace your Xbox's cables. Since many Xboxes are almost two decades old at this point, the technology that powers and connects your Xbox is probably due for an update. You'll want to replace your Xbox's cables once every few years for optimal results.
Check your Xbox for an error light. If the Xbox's Power light is a different color than usual or flashing, your Xbox encountered an error. Different error lights refer to different problems: [6] X Research source Solid red light — Your Xbox has overheated. Flashing alternating red and orange light — Your Xbox's video output failed. Flashing red and green light — Your Xbox's general software or hardware failed. Fix an overheated Xbox.
If your Xbox overheated, you can easily fix it by unplugging it, placing it in a wide-open, cool space, and letting it cool down for an hour or so. To prevent this from happening in the future, do the following: Place your Xbox in a wide-open space. Make sure your Xbox isn't in direct sunlight or near a heat source.
Don't leave your Xbox running when you aren't using it. Clean out your Xbox's vents. Try fixing a partially loaded BIOS. The only way you can address this without modding your Xbox is by resetting your Xbox: remove the power cable, wait for at least one minute, plug back in the power cable, and restart your Xbox by pressing the Power button.
If the BIOS still fails to load, you'll need to take your Xbox into a professional repair service; even then, the Xbox may not be recoverable.
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